I Can’t log into my website

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  cebell50 · Member · Jul 23, 2020 at 4:35 am

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  My website is offbeatenpathdc.com and I can’t log in. I added a subdomain lately and haven’t been able to log in since.

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  staff-mckluskey · Staff · Jul 23, 2020 at 11:32 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.