I can't login

• 

  shackledlion · Member · Mar 1, 2015 at 8:53 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I need some help! My site won’t let me login. It keeps denying my username and email.
  I can get into my wordpress stats site but it won’t let me go any further.

  http://www.fit100-limerick.com

  Can someone help please I’m completely lost and I don’t want to lose all my hard work.

  Thanks,
  Colm

  The blog I need help with is: (visible only to logged in users)

• 

  pmciano · Member · Mar 3, 2015 at 7:07 pm

  • Copy link

  @shackledlion

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, fit100-limerick.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  In regard to your issue, the following page may be of assistance:

  http://codex.wordpress.org/Resetting_Your_Password

  If you have any questions regarding WordPress.com, please let us know.