I can't login
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My site is this..
https://natureguild.wordpress.com
But..
After being homeless and all sorts, i cannot recall what info i use to login.can you please PLEASE help -
I tried the above suggestion many times over.
Trust me. I have spent ridiculous hours trying to just work it out.I applied a comment on my site to see if it would be emailed to me thereby revealing which email it is linked to( i cant work that out either) but still I cannot trace it that way either.
There has to be a way and I really just need wordpress to help me get into my site. I dont think this forum is useful in all situations.
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See here https://en.forums.wordpress.com/profile/natureguild for the matching WordPress.COM username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
You can update your email address here https://wordpress.com/me at any time.
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordthere is only one means of account recovery.
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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Hi natureguild1,
If you are unable to login to natureguild.wordpress.com, please fill out the Account Recovery form on this page:
https://wordpress.com/wp-login.php?action=recovery
You can specify another email address for us to use when contacting you.
Please be aware that without access to the email address or any proof of ownership, we won’t be able to help you regain access to the site.
Come back to me if you have any questions.
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I can certainly give another email address[strangely none of them are recorded as being the one to log in with].
I went to the account recovery page only to find that the verification process, ie proof of ownership isn’t something I could supply.
There must be a way that can reveal the site is definitely mine. The proof of ownership questions arent very helpful at all.
I’ve just tried again, anything I possibly can do to access the site but I’ve run out of ideas here.
Mel
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Hi Mel,
I’ve sent an email to the address we have on file for the owner of that site. For security reasons, I can’t share this email address with you so please check all of your accounts including the spam folder.
Thanks!
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Hi Gemma, I’m still having trouble, is there a way I can email you a list of the emails i have?quite possibly i can’t remember one or it’s blocked your emails?
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Hi natureguild1,
is there a way I can email you a list of the emails i have?
I can’t tell you which email address is connected to the account or confirm which one is correct. The site is owned by natureguild so you can try resetting the password with that username. You will want to check your spam folders in case the email goes there.
As much as I’d like to help, without any proof of ownership or access to the email address we won’t be able to give you access to the site.
Let me know if you are able to receive the password reset email.
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Thankyou Gemma, that worked! It sent a code to my phone instead of the mystery email address which was so useful.
I am looking over it now to try and spot what the email was/is.
Thanks so much:) -
Hi natureguild,
I’m really pleased to see you’ve been able to login :)
I am looking over it now to try and spot what the email was/is.
You can see which email address is being used on the Account Settings page. If you no longer have access to the email address listed there, it can be updated using these steps:
Just let me know if you need any further help.
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