I can’t login!!
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I can’t login into our account to update the website!! I need to upload our new links to register for the upcoming school year. It is vital I get this done ASAP. I don’t know why it keeps saying I have no sites????
Tammi Karam
(email visible only to moderators and staff)
(email visible only to moderators and staff)
630-887-1411 – school
630-649-9753 – cellSelf-declared URL: http://www.kingswoodacademy.org
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there:
To avoid confusion, there are three different “WordPress” at play here:
- The free, open-source WordPress software which powers your website.
- WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
- WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.
Since your site is not hosted with us, we’re limited in what we can help with and advise. This is also why you see the message that you have no websites – we would only show you websites hosted with us. However, I can get you pointed in the right direction to get help.
Your website login page can be found here: https://kingswoodacademy.org/wp-login.php
If you know your username but not the password, you can reset your password by clicking the “Lost your password?” link on that same page.
If you don’t remember your username, you would need to reach out to your host GoDaddy for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your website.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
I hope that helps!
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