I can't login in my account
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Hello there,
I tried to change my email address and password and then I received the email below, I followed the steps and now i can’t access my wordpress account?
Please advise
Kind regards,
Sam Hema
Howdy bergeranouk,You recently requested to have the email address on your account changed.
If this is correct, please click on the following link to change it:
[redacted by staff]You can safely ignore and delete this email if you do not want to
take this action.This email has been sent to (email visible only to moderators and staff)
Regards,
All at volar.agency
http://box5199.temp.domains/~volarage -
Hi Sam –
Your site is running on a different version of WordPress. Here, we support the WordPress.com managed hosting environment. We do not offer temporary or staging sites as you’ve listed.
This indicate that the site is set up on the open source WordPress.org software instead. Help with that comes from the community at https://wordpress.org/support/forums/
Instructions to change your password there can be found on this page:
https://codex.wordpress.org/Resetting_Your_Password -
Hi there I’m experiencing the same problem as you, other than i purchased my domain name etc etc from WordPress myself!!! And I have had nothing but trouble with it ever since I asked someone in support to change my email address for the website!!
So have you managed to get this resolved, or is it still ongoing please??
I never seem to be able to get a straight forward answer to any of my questions regarding this issue!!!
Many thanks -
@the1swapshopstore You’ve received a number of straight answers. Why not log out of this account and log in to the correct account:
https://en.forums.wordpress.com/users/swapshopper/
as you were advised way back in September:
https://en.forums.wordpress.com/topic/my-site-swapshopstore-co-uk/
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