I can’t login in my dasboard.
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Hi, I can’t login to my dashboard.
This is administrative URL –>> http://www.geometradigitale.com/wp-admin/
When I try recover password, system says: ‘ I can’t save reset key password in database’
Can you help me?
Thank you in advance -
geometradigitale.com is a WordPress.org site hosted by SiteGround, rather than WordPress.com.
Please visit our support document to learn the difference between
WordPress.com v/s WordPress.org:This forum is dedicated to WordPress.com sites.
We are only able to help with WordPress.com sites but support for WordPress.org sites is available at:
https://wordpress.org/support/ please try seeking help there.Hope this helps!
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Hi geometradigitale,
It is most likely that your WordPress hosting account has used all the disk space allocated to your account. You will need to connect through FTP client or File Manager in cPanel to free up space. The documentation below will help you resolve the problem
http://www.wpbeginner.com/wp-tutorials/how-to-fix-password-reset-key-error-in-wordpress/
If you still need further help you should consider posting on the WordPress.ORG forum since your site is using WordPress.ORG software which is hosted on another host(Siteground). So WordPress.com forum is not the right place to get the solution for your question.
WordPress.com forum provides support for sites hosted on WordPress.com only. You can read more about the difference between WordPress.com and WordPress.org
You can post your question in WordPress.org forum:
https://wordpress.org/support/forums/You can register for an account in WordPress.ORG if you don’t have one already
https://wordpress.org/support/register.phpHope this helps
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