I cant login to my backend through /wp-admin or /wp-login

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  elacosapr · Member · Aug 3, 2022 at 5:29 pm

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  Good afternoon,

  For some reason, when I try to login to my website’s backend through https://elacosa.com/wp-login.php it says my credentials are wrong, however, they are not.

  I have been logging in through GoDaddy, but I would like to be able to login the normal way.

  I would appreciate if I could get any information as to why this is happening and how to fix it.

  WP.com: Yes
  Correct account: yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 3, 2022 at 9:26 pm

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  Hi there, any accounts with us will likely be different from the account you have here, for what that’s worth. It’s not likely the same username, even.

  But if you aren’t able to log in with your normal site admin name, or reset your wp-admin password, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

  Hoping this helps!