I cant login to my dashboard

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  providenceonelog · Member · Jul 25, 2019 at 10:25 am

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  Hello sir,
  I am trying to log in to my dashboard so that I can edit my website (www.fullbodyshaperng.com). WordPress admin keeps telling me that email doesn’t have an account with WordPress.

  Please help me.

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  fstat · Staff · Jul 25, 2019 at 1:43 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by NameCheap. Therefore, you need to contact them regarding your login issue.

  You can also try resetting your site’s password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  theda2013manager · Member · Jul 27, 2019 at 9:53 pm

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  I have the same problem I am hosting with Hostgator, I thought this was a WP problem, sorry I’m posting here but there is no option. It does not accept my password then I opt to reset it accepts the email but I get no email with a link to reset it, please help, its my main site effrs.com thanks

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  providenceonelog · Member · Jul 28, 2019 at 6:47 am

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  I contacted my namecheap.com, my host, and the CS was helpful. Right now I can only login through EasyWP through my account with namecheap.
  This is fine by me now. As long as I can edit