I can’t login to my webmail nor my admin panel.

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  rosseathorne9 · Member · Apr 14, 2021 at 3:18 am

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  I can’t login to my webmail nor my admin panel.
  website is rosseathorne.com, email address is (email visible only to moderators and staff).
  please help.
  alternative email is (email visible only to moderators and staff)

  thanks

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  staff-mckluskey · Staff · Apr 14, 2021 at 8:10 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.