I can’t login to my website
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for some reason it’s telling me that my email is not linked to my blog, though im sure it is and when i go through the account recovery procedure, it asks for three proofs of ownership which i dont have. Can anyone help me contact a support agent directly?
WP.com: Yes
Correct account: Unknown -
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Hi @noushzeraaty,
Looking at your account, I am not seeing any sites listed. Are you perhaps logged into the wrong WordPress.com account?
Otherwise, can you please share your site address?
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hey, it’s noushinsblog.wordpress.com
and I’m sure it’s on this email because I searched and found the original confirmation email for my blog, sent by WordPress in 2016.
for some reason, it’s saying they’re not linked anymore but that can’t be right. -
hey, it’s noushinsblog.wordpress.com
and I’m sure it’s on this email because I searched and found the original confirmation email for my blog, sent by WordPress in 2016.
for some reason, it’s saying they’re not linked anymore but that can’t be right. -
Hi there,
That blog is owned by a different account than the one you’re currently logged in to. To be able to manage it you need to log in to that other account of yours.
If you cannot access that other account, please follow our Account Recovery guide:
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Hey there, I’m 100% sure it’s owned by my email. I have the original confirmation email and then all the comment emails and stuff.
I’ve tried doing the account recovery but the issue is that when I enter the activation key by right-clicking on the “confirm now” button in the email I received from WordPress in 2016 and copying the URL, it says it’s not valid.noushinsblog.wordpress.com was made and managed by me at (email visible only to moderators and staff)
at the time the username I’d chosen was @noushinsblog
now when I log into (email visible only to moderators and staff) the username is @noushzee, and it says I don’t have any websites.
so here’s the only thing I can think of that might’ve happened, I started writing for my workplaces blog which is also WordPress and when choosing a gravatar I do vaguely remember choosing my username as noushzee and my email as (email visible only to moderators and staff)
but I never said that I don’t want to continue managing my personal account noushinsblog.wordpress.com -
also I don’t have another account. the only WordPress account I have is with (email visible only to moderators and staff)
noushinsblog.wordpress.com should be connected to this email because i have no other email addresses linked to wordpress. -
I can verify that this blog is under another account with a different username and a different email address.
If you have access to any other email address, please use it in the password reset form linked below. Then check each one of your other email addresses for the password reset link.
https://wordpress.com/wp-login.php?action=lostpassword
If you need more help, please reach out to our Account Recovery team at
passwordhelp@wordpress.com.
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