I can’t my site
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Years ago I opened my first wordpress blog at https://wordpress.com/home/goingyourownway.wordpress.com. I haven’t used that recently and would like to make it go away because when I try to publish to my more recent site I can’t reach it. That site is http://www.in-my-suitcase.com. Can you remove the older site and activate my current one for editing? Or tell me how to do that myself. Please and thank you!
Libbie Griffin -
The issue is that each site is reached via a different account and you are currently logged in to the wrong one. Log out of here and log back in with the correct username libbieg
https://wordpress.com/support/account-recovery/ -
Nearly a month ago we had the conversation shown above. It has done me no good at all. Can I talk to a wordpress employee who can remove the offending account? It is https://wordpress.com/home/goingyourownway.wordpress.com.
This is so frustrating. If someone would just make that account go away so I can use the account I pay for I will be very happy! None of the instructions given to me in the reply shown above work! Please help!
Libbie Griffin
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Hi Libbie,
No one should really have to go through a situation like this. I have tagged this conversation so that a staff member could take a closer look and help you out accordingly.
In the meantime, thank you for your patience. Help should be here soon!
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Hello Libbie,
Help has arrived!
Let’s do this step by step…
1. When you log into WordPress.com, can you see the site: goingyourownway.wordpress.com. ?
If yes, please see these steps on how to close this account: https://wordpress.com/support/close-account/
Once done, we can look at http://www.in-my-suitcase.com and the next steps for this site.
Many thanks in advance.
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Thanks for answering but I’m afraid of wiping out my 200+ posts on inmysuitcase.com Are you sure just deleting the unwanted site will NOT remove my entire account? The unwanted one was just posted as a free wordpress account. The one I want to keep is a an account I pay annually to post there.
Is there any backup of WordPress accounts anywhere?
Why can I not communicate with an employee of WordPress?
Libbie
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Hello Libbie,
Just offer reassurance:
Thanks for answering but I’m afraid of wiping out my 200+ posts on inmysuitcase.com Are you sure just deleting the unwanted site will NOT remove my entire account? The unwanted one was just posted as a free wordpress account. The one I want to keep is a an account I pay annually to post there.
inmysuitcase.com is not connected to this particular WordPress account (goingyourownway).
To check, are you able to access the account connected to inmysuitcase.com?
Why can I not communicate with an employee of WordPress?
Email or live chat support is available for users on paid plans:
https://wordpress.com/support/help-support-options/.
If you share your questions, we’ll be more than happy to advise here.
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