I cant open my template to edit or see my page online when others can ?

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  halensoundandrecording · Member · Mar 12, 2014 at 4:18 am

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  why doesnt my loaded template show up? it just sys not found

  The blog I need help with is: (visible only to logged in users)

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  halensoundandrecording · Member · Mar 12, 2014 at 4:30 am

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  so I bought a template from flashsite-templates.com its a wordpress template i paid for hosting through m9host.com i bought my domain halensoundandrecording.com from wordpress I have re-pointed the nameservers to m9host.com through much discussion about what the problem is with flashsite and m9 it would seem they have loaded my template and I should be able to get started but when I go to the admin login I am unable to log in I can log in using a previous admin login and password and i can see my template is there as a preview when I go to manage my page but when I click on my link to go to dashboard it just says it cant be found. What am i doing wrong? the tech support guy showed me he can access the page using the login and password he provided and he can see it just doing a search for http://www.halensoundandrecording.com by way of a screen video he sent to me. am I missing something is my computer not adequate? its fairly new and upgraded as far as is available. very frustrating to say the least. this is not the first time ive done this and it should just work but its not please help me!!

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  halensoundandrecording · Member · Mar 12, 2014 at 8:13 pm

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  Id like to get this rolling why doesn’t anything work?

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  gracejiyoung · Member · Mar 13, 2014 at 11:39 pm

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  Hi there,

  I believe there is some confusion about WordPress.com and WordPress.org. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

  Check here to learn more about the difference between WordPress.com and WordPress.org:

  WordPress.com vs. WordPress.org

  In order to use the theme that you purchased you would have to move to self-hosted, WordPress.org. Since you purchased your domain through us, please do not cancel the domain. You can keep the domain registered through us and keep it hosted with m9host.com.

  Please note that I have no access to your WordPress.org site, so any issues with their Dashboard will have to be taken to their support community:

  http://wordpress.org

  If you would like to stay with us at WordPress.com, please note that the theme would not work here. You can choose a theme here:

  http://theme.wordpress.com

  Feel free to reach out if you have any questions!