I can’t pay for my G Suite

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  zhibinwang67f7024f12 · Member · May 1, 2023 at 7:54 pm

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  I still want to use my E-mail address: (email visible only to moderators and staff). But I can’t pay for it. I mean, I can’t find any page which shows me the information about how to…
  What can I do?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  zhibinwang67f7024f12 · Member · May 1, 2023 at 7:55 pm

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  I can find any page giving me directions to pay for G suite. How can I pay for it then?

  I don’t have a site with WordPress.com yet

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  aisajib · Member · May 2, 2023 at 4:47 am

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  Hi there!

  The site and the G Suite subscriptions are on a different WordPress.com account, not the @zhibinwang67f7024f12 account you’re logged into right now. That’s why you don’t see the subscriptions. You will need to log out of this account, log into the correct account, and then go to https://wordpress.com/me/purchases where you can see and renew your G Suite subscription.

  If you’re having trouble logging into the other account, please fill out the account recovery form or send our account recovery team an email to passwordhelp@wordpress.com.