I Can’t Pay with my Mastercard & Visa

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  yoshinozu · Member · Nov 15, 2021 at 7:28 am

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  Hello, i get this error when everytime i tried to pay the annual plan.

  Error authorizing credit card. Please Contact Support quoting error HYTFSI.

  Please tell me the solution. Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  amirudra789 · Member · Nov 15, 2021 at 7:44 am

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  Hello

  It might be an issue from the bank side, could you please reach out bank and check if they are blocking payments towards WordPress.com. Also for further assistance I will tag this thread to staff, they will get back to you asap.

  Regards

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  yoshinozu · Member · Nov 15, 2021 at 7:47 am

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  Thank you for your reply. I’ve called the bank few minutes ago. They said my card can do international online transactions. They suggest me to contact wordpress staff. Thank you.

  Regards

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  amirudra789 · Member · Nov 15, 2021 at 7:50 am

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  Hello

  I have already tagged this thread for staff assistance, the help would reach out to you soon. We appreciate your patience on this.

  Regards:

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  fstat · Staff · Nov 15, 2021 at 9:59 am

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  Hi there,

  I see that you have opened several tickets with our Billing team. Please wait for their reply and don’t create any more support requests.