I can’t purchase

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  tatiana259b0f75cfb · Member · Apr 15, 2024 at 12:52 pm

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  I can’t purchase, can I talk to someone?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  tatiana259b0f75cfb · Member · Apr 15, 2024 at 12:56 pm

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  WordPress disable the possibiliy to upgrade my account. I work at a Digital Marketing agency and we are creating several websites for a group of startups and paying with the same card. I manage to upgrade the first two accounts but I haven’t been able to upgrade this one. Please if you know how to solve this, let me know.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  helper-heroponriki · Member · Apr 15, 2024 at 5:53 pm

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  Hello!

  We wanted to let you know that our Billing Support team has received your ticket and is currently reviewing your account. They will reach out to you directly through the ticket to address your concerns.

  Please keep in mind that we are unable to provide assistance for this matter through the public support forums. Kindly await their response via the ticketing system.

  Thank you for your understanding and patience!