I can’t remember my email I used to set up my website

• 

  ti1499 · Member · Mar 22, 2020 at 6:44 pm

  • Copy link
  • Add topic to favorites

  I purchased a website builder plan for TheJarheadPerspective.com and created the site, but I do not remember the email I used and I am not able to log in!

  What do I do?!

• 

  fstat · Staff · Mar 23, 2020 at 8:51 am

  • Copy link

  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org