I can’t renew for monthly only yearly
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And it’s mind baffling that I pay for support and I’m still only receiving help on this forum
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Hi there,
Were you able to fix that and access your plugins, or are you still having trouble with that?
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Yes I’m still having trouble. If you read the messages, and looked into it you would know this. I’m sorry to be rude but this is ridiculous
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And actually I just can’t turn my site off price or access my settings without there being an error
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Hi there,
It appears there was an issue with the Jetpack connection again, and I have fixed that issue. You can now restore your site to the date of your choice. I would recommend right after you do that that you update all plugins and themes. You can do that from My Home > Updates in your dashboard.
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Why can I not email WordPress? It says I have a free account every time!!!!!!
I have changed my admin account to a customer account by accident. Can you please change (email visible only to moderators and staff) back to admin!
please read this before asking me to repeat myself, as you guys never really read FIRST BEFORE ASKING ME TO REPEAT MYSELF
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Hi,
I have changed my admin account to a customer account by accident. Can you please change [email] back to admin!
Thanks for clarifying; I was checking over the thread and I understand you mentioned previously that you couldn’t access your plugins but it looks like the user role wasn’t mentioned before.
I was able to change you back to an admin so you should now have access to your plugins (and other parts of the site administration) as normal.
As standard you can get in touch with us via the help form here:
https://wordpress.com/help/contact
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