I can't renew my domain

colinhughes · Member · Nov 16, 2011 at 12:50 am
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I got an email and when I click through it says; “this product no longer available.” What should I do?

Thanks in advance!!!

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Nov 16, 2011 at 12:57 am
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You should be able to renew your domain from Store -> Domains in your blog’s Dashboard.
colinhughes · Member · Nov 16, 2011 at 1:02 am
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What’s weird is when I try that the screen doesn’t fit, so I cannot see what I’m doing – it’s all off to the right. I’ve tried all the little tricks to be able to see it but it’s somehow completely off the page. Plus it’s $8 through my email and $25 there – I don’t wish to add on things that are of no use to me (read: I’m real broke.)
staff-blorbo · Staff · Nov 16, 2011 at 1:09 am
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$8 is just for the private registration, it won’t renew the domain. $25 covers that and the domain registration.

I’m curious as to why the screen isn’t fitting. Would you please tell us what browser (and version of) you’re using?
colinhughes · Member · Nov 16, 2011 at 1:14 am
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chrome on a pc.
staff-blorbo · Staff · Nov 16, 2011 at 1:15 am
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That should be fine. What version of Chrome? And what’s your screen resolution?
colinhughes · Member · Nov 16, 2011 at 1:19 am
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Newest version, I switched to my mac and it’s fine now. Thanks for your help.
staff-blorbo · Staff · Nov 16, 2011 at 1:20 am
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You’re welcome!
winimccaffrey · Member · Nov 29, 2011 at 9:35 pm
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I am trying to renew also, but am not seeing Store in the dashboard.
staff-blorbo · Staff · Nov 29, 2011 at 10:55 pm
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winimccaffrey, I don’t see any domains under your account. Did you purchase a domain from us?
auxclass · Member · Nov 29, 2011 at 10:59 pm
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winimccaffrey, – if you are not an Admin on a blog you will not see the Store either.

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