I can't renew my domain

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  efeatli1 · Member · Sep 6, 2015 at 10:21 pm

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  It says:
  “This blog is not subscribed to some of these products. Did you mean to purchase them?”

  I’m trying to pay for it.

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Sep 7, 2015 at 4:06 am

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  Hello,
  That message usually appears when someone tries to renew an upgrade, but they’re not logged into the account that originally purchased the upgrade. Is there another WordPress.com account that you (or another person) might have used? If so, log into that one and try renewing.

  If you’re sure that you’re using the correct account, add “modlook” to the tags for this thread to let WordPress.com staff know that you need assistance with this issue.

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  efeatli1 · Member · Sep 18, 2015 at 2:47 am

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  Now I’m getting this: There was a problem renewing this domain.

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  efeatli1 · Member · Sep 18, 2015 at 2:57 am

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  [modlook]

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  staff-ozmodiar · Staff · Sep 18, 2015 at 4:57 am

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  Just to make sure we’re talking about the same upgrade, you are trying to renew practicetheleap.com?

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  efeatli1 · Member · Sep 18, 2015 at 5:43 am

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  Yes.

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  staff-ozmodiar · Staff · Sep 18, 2015 at 6:03 pm

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  Okay, I’m going to send you an email to the address associated with your WordPress.com user account. Please post here if you do not receive it.