i cant renew my mail subscripbtion

• 

  mastertouchautosports · Member · Apr 29, 2025 at 7:07 pm

  • Copy link
  • Add topic to favorites

  I keep getting an error message

  We have removed Professional Email for ‘mastertouchautosports.com’ from your cart because the domain is not connected to your site

  How can I renew the emails only without connecting my site to wordpress.com? is that possible?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  elcristofue · Member · Apr 29, 2025 at 8:05 pm

  • Copy link

  Hello @mastertouchautosports! I’ll be happy to help you with this.

  I see that you’re trying to renew your Professional Email but are encountering difficulties since your domain is not registered or connected to WordPress.com. In this case, if you’d like to renew your Professional Email, you have the option to transfer your billing directly to Titan so you can renew it with them.

  If this is something you’d like to do, please feel free to let me know and we’ll be happy to help you further.
  
  Looking forward to hearing back from you!
  
  Replied by a designated WordPress.com staff member 

• 

  mastertouchautosports · Member · Apr 29, 2025 at 8:33 pm

  • Copy link

  Hi @elcristofue

  Thank you for the reply
  
  Do you know how much they charge per email? and how we can go ahead and do that with billing with Titan?

• 

  mastertouchautosports · Member · Apr 29, 2025 at 9:30 pm

  • Copy link

  Please let me know how to transfer billing to Titan if that is possible

• 

  elcristofue · Member · Apr 30, 2025 at 2:52 am

  • Copy link

  Thanks for letting me know @mastertouchautosports. I’ll follow up with you via email.