I can't scroll through my drop down menu, I only can if I zoom-out my browser.
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Hello, I have a big problem on my site since months, and quite complex to explain, English not being my native language, do not hesitate to ask me questions if you do not understand, I’ll add images to express myself better:
I have a drop down menu at the top, except that one of these menus contains a lot of sub items.
And, only on PC, when I’m in “100% zoom” (my browser’s default zoom), I can’t see the entire menu, and I can’t scroll with my mouse to see the sub-items at the very bottom.Similarly, a least important problem is when I scroll down on a page, normally there is a little bar that appears with “Edit/Customize” etc., but there too, it doesn’t appear. It doesn’t bother me but I think it’s linked.
On the other hand, if I zoom out, at 80%, I can scroll the menu with my mouse and make all the sub-elements appear… Likewise, the little bar appears when I scroll on the page.
I also noticed that on the wordpress admin panel, when I’m at 100% zoom, I can scroll the menu, whereas if I’m at that same zoom level directly on my site, I can’t scroll it.
The problem is that I don’t know if it does it to other people that has the same screen-size of mine, and it can be annoying, because the font and everything is not adapted to the 80% zoom…
Do you have an idea how I can fix that ?
Thanks a lot !!
The blog I need help with is: (visible only to logged in users)
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Hello there,
Many thanks for reaching out.
I see the issue you’re describing in your screenshots, although it’s not one I am able to replicate on Chrome.
With this screenshot, https://cdn.discordapp.com/attachments/470382477236633600/928661911510331462/unknown.png – can you tell me what browser is in use there please?
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Hello !
My browser is Brave. But I tried with Firefox, Chrome, Edge and Opera, and I still have the exact same issue !
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Thanks for your browser testing. I was able to reproduce this in various browsers, and it seems dependent on the screen size.
What I’ll do here is report this issue to our development team, though I can’t offer a timeline for a resolution.
In the meantime, I suggest the following:
- Switch to a newer, recommended theme by going to Appearance → Themes
- Consider using an index page for all your chapters, rather than drop-down menus. Here’s how: https://wordpress.com/support/write-a-book/
I hope that helps and please reach out again if you have any further questions.
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