I can’t seem to access my wordpress account

  • Unknown's avatar
    thericecookingshow · Member ·

    I just bought my new domain and I’m not able to log into my account using WordPress. I used softaculous and it gave me a follow-up email with my account details however I wasn’t able to sign in to my WordPress account. I tried resetting the password but I’m not able to as it says the email I used doesn’t have an account. The email basically gave me an admin email which I’m not able to log into and my Username and I tried logging in with these details but it says my password is wrong. I’ve been trying to figure this out for a few hours now and it’s been really frustrating, I’m hoping someone knows something about this.

  • Unknown's avatar
    themagicrobot · Member ·

    This is a WordPress.com account that you created 3 hours ago. Perhaps you need to log in directly wherever you are planning to build your site rather than here if your site isn’t hosted here.
    https://wordpress.com/support/com-vs-org/

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