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Forums / I cant sign in, problems two steps code authenticator app !

I cant sign in, problems two steps code authenticator app !

  • Unknown's avatar
    tobeclip · Member · Jan 13, 2015 at 1:07 pm
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    – I have activated two safety steps to authenticate the site and now I have problems logging. I have error message with insert codes generated by authenticator app.
    – I do not have anymore the phone number that can receive SMS and does not know how to do I login. Please help me.

  • Unknown's avatar
    tobeclip · Member · Jan 13, 2015 at 3:36 pm
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    …i dont need the reset password link !!!
    1) can not use the application “authenticator”, because i get the error when inserted the codes in wordpress login section !
    2) i dont have anymore te phone number with receive the sms recovery code !

    …However, i can not login the site because two-step activation authenticator is activated !
    Thank you for help !

  • Unknown's avatar
    tobeclip · Member · Jan 14, 2015 at 9:17 am
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    wordpress.com/settings/security/

    Congratulations, your account is now configured to use Two Step Authentication!

    If you set up Two Step Authentication using the Google Authenticator app, don’t delete it! Deleting the app will prevent you from logging in to your WordPress.com account.

    Remember to have your phone with you when you login to WordPress.com, as the app generates a new code each time you need to login.
    Status
    ON Disable
    Backup Codes
    Backup codes let you access your account if your phone is lost or stolen… the dumbest
    …in order that if no backup codes do not work, as in my case… your work is stolen ‘subtle’ by wordpress.com !!!

    Without access to the app, your phone, or a backup code, you will lose access to your account.

    Click “Generate Backup Codes” to create a list of ten unique, one-time-use backup codes. We ask that you print this list out and keep it in a safe place.
    Clicking the “Generate Backup Codes” button more than once will cause all previous backup codes to be permanently disabled.

    Note:
    – Here you can see my work, time and money invested for the good of all (except the ones who are bothered by this site which is why it came to closing it).
    I wonder:
    – Who can disturb it, the ‘benner’ posted the day before to be limited access and closed then subtle after ?!!
    – Je Suis Charlie –

  • Unknown's avatar
    tobeclip · Member · Jan 15, 2015 at 12:28 pm
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    …anyone can help me please, @shawnajroberts
    I have the same problem like @nayjade from topic: Update error 2-step authentication apps

  • The topic ‘I cant sign in, problems two steps code authenticator app !’ is closed to new replies.

Tags

  • Backup Codes not work
  • David C staff
  • shawnajroberts staff
  • sign in problems
  • staff assistance
  • Two Step Authentication Problem
  • two-step authentication
  • wordpress team help

About this topic

  • In: Support
  • 1 participant
  • 3 replies
  • Last activity 11 years
  • Latest reply from tobeclip

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