I can’t take anymore frustration and failure

  • Unknown's avatar
    mortonmath · Member ·

    I want my money back. I have been at wordpress trying to set up a website since 7 am. It is now 4:30 pm and I have accomplished nothing. I have no idea how to set up a home page for my website, how to even set up a header although I have watched over a dozen of your videos. This is hideous and I am so frustrated now that I can barely type this email. I find your system so difficult to use that it will be impossible to get anything out of the money I have spent and I refuse to spend more on having someone else do this for me when you keep touting Word Press as something that anyone can use. I am a college educated woman, a high school math teacher and I can’t make heads or tails out of this garbage. I want my money back. And now I can’t even figure out how the hell to send this email.

    Minda Morton

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

    Once you are connected to the correct account we are happy to help you with managing your account. Thanks!

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