I can’t unsubscribe…

• 

  clariceaust · Member · Feb 17, 2019 at 9:55 am

  • Copy link
  • Add topic to favorites

  HELP ! I have had to stop ALL emails, including those from two blogs that I would have wished to continue, in the hope that ‘stopping all emails’ from WordPress will cancel my two subscriptions (one French; one in English), to Matilda Marseillaise. CAN YOU HELP ME???

• 

  justjennifer · Member · Feb 17, 2019 at 10:20 am

  • Copy link

  Hi there, You should be able to unsubscribe directly from the link at the bottom of every subscription email that is being sent through WordPressdotcom/Jetpack.

  If you don’t see that unsubscribe link, you might be able to unsubscribe by first logging out of WordPressdotcom and then visiting this page https://subscribe.wordpress.com/ Enter the relevant email address and then click the X next to the site you are trying to unsubscribe from.

  If they are not using WordPressdotcom for their email subscription, you can try leaving them a note on a contact form on their site.

  Let us know how that goes.

• 

  clariceaust · Member · Mar 23, 2019 at 10:27 am

  • Copy link

  Okay, thanks, I’ll try it and let you know.

• 

  advshuttersltd · Member · Mar 23, 2019 at 11:22 am

  • Copy link

  You can use the unsubscribe option available at the bottom of each email to unsubscribe. Alternatively, you can use the “Subscriptions” section of your WordPress.org account to manage this. Thank you.