I can’t update changes to my website

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  newdimensionfitness · Member · Mar 1, 2022 at 10:23 am

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  Hello my update button is greyed out I’m not able to make any changes to my website. Why is that?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Mar 1, 2022 at 12:53 pm

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  Hi,
  What is the url address of your website?

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  staff-sheva · Staff · Mar 1, 2022 at 8:58 pm

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  Hi @newdimensionfitness,

  Sometimes this can happen due to a browser issue. Try the following troubleshooting steps:

  • Please visit https://www.whatsmybrowser.org/ and share the URL next to the green button in your next reply.
  • Clear your browser cache.
  • Try switching your web browser to the latest version of Mozilla Firefox, Google Chrome or Microsoft Edge. You might also want to try out the official WordPress.com app.
  • Disable any content blockers, such as Adblock, and any other browser extensions.
  • If you’re using Safari, un-check Prevent cross-site tracking in your preferences.
  • If you’re using an iOS or macOS device, turn off Private Relay.

  Otherwise, could you please confirm your site address?