I cant update my site the link does not work

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  mycustomereveryday · Member · Apr 12, 2021 at 10:00 pm

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  Please send the email again my site is blocked cause I need to update Astra and wooconmerce this my wordpress website
  https://mybygraceshop.ga/
  email (email visible only to moderators and staff)

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  staff-blorbo · Staff · Apr 12, 2021 at 10:08 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  mybygraceshop · Member · Apr 12, 2021 at 10:31 pm

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  Please send ME the email again my site is blocked cause I need to update Astra and wooconmerce this my wordpress website]
  HTTP ERROR 508
  https://mybygraceshop.ga/
  email (email visible only to moderators and staff)

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  staff-blorbo · Staff · Apr 12, 2021 at 10:35 pm

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  Please read the reply above.