i can't upgrade

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  rueychyi · Member · Feb 21, 2018 at 9:25 am

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  i want to upgrade.

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  gemmacevans · Member · Feb 21, 2018 at 10:02 am

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  Hi rueychyi,

  Is rcplastic.wordpress.com the site you wish to upgrade? If so, which plan would you like to purchase?

  Just let me know and I’ll take a look.

  Thanks!

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  rueychyi · Member · Feb 21, 2018 at 2:13 pm

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  Hi,
  I would like to upgrade to business plan.

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  rueychyi · Member · Feb 21, 2018 at 2:14 pm

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  I can’t see any upgrade button in the plan menu.

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  gemmacevans · Member · Feb 21, 2018 at 3:50 pm

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  Hi rueychyi,

  Thanks for confirming, I can help you add the Business plan back to that site. I’ve sent a payment request to the email address on your Account Settings page so you can pay for the plan — I will add it back once the payment has come through.

  Thanks!

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  gemmacevans · Member · Feb 22, 2018 at 9:22 am

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  Hi rueychyi,

  Your payment has come through so I’ve restored the Business plan to your site for another year:

  https://wordpress.com/me/purchases

  The Business plan includes direct email and Live Chat support so you can also reach us there too:

  https://wordpress.com/help/contact/

  I hope this helps!

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  lillyslifestyle · Member · Feb 22, 2018 at 2:26 pm

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  Hi gemmacevans,
  I can not even…. Since tuesday I can’t view some section of my backoffice blog (upgrade plane, statistics, blogger reader, etc.). When I click the name It opens a white page with WP logo.
  Is it only my problem or someone else has the same problem?
  Thanks.
  All the best,
  L.

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  gemmacevans · Member · Feb 22, 2018 at 2:42 pm

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  Hi lillyslifestyle,

  Please start a new thread for your question and tag it with modlook. We can then look at your account :)

  Thanks!