I can’t upload a new post

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  neiliospeaks · Member · Jun 18, 2021 at 11:24 pm

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  I can’t seem to upload a new post the screen just goes blank when I click add new post.

  Any help appreciated.

  The site I need help with is searchingforstillnesszen.wordpress.com.

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  neiliospeaks · Member · Jun 18, 2021 at 11:50 pm

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  I have been away from the site and now I try to add a post and it gives me this in the url:

  https://searchingforstillnesszen.wordpress.com/wp-admin/post-new.php?calypsoify=1&block-editor=1&frame-nonce=66ec3bbd75&origin=https%3A%2F%2Fwordpress.com&environment-id=production&support_user&_support_token

  What can I do?

  The site I need help with is searchingforstillnesszen.wordpress.com.

• 

  staff-mckluskey · Staff · Jun 19, 2021 at 8:34 am

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  Hi there!

  First, please make sure that your browser is up to date: https://browsehappy.com/.

  If it is not, try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Clear your browser’s cache and cookies. You can find here more information on how to clear the cache depending on your browser:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  2. Try with all browser extensions or add-ons temporarily disabled.

  Let us know how each step goes for you and which browser (and version of) you’re using if you’re still having trouble.