I can't upload a theme I have downloaded even though I have premium!

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  lucasgabellinifava · Member · Apr 29, 2013 at 5:29 pm

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  Hi,

  I’ve bought premium today but I still can’t seem to find a way to upload the theme I have previously downloaded!

  Could you please help me?

  Thanks!

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  kathrynwp · Staff · Apr 30, 2013 at 2:40 pm

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  Hi there, themes can’t be uploaded to WordPress.com. That’s a feature of self-hosted blogs through WordPress.org. You can find out more about customizing your blog’s appearance here:
  http://en.support.wordpress.com/themes/adding-new-themes/

  On WordPress.com we offer over 200 themes, both free themes and premium themes created by leading theme companies. You can view all of our themes at http://theme.wordpress.com/ and filter them by specific criteria under “Find a Theme”.

  You can also post suggestions for new themes we might add on our public user forum:
  https://en.forums.wordpress.com/topic/how-to-use-the-themes-forum

  If you need further help, just let me know.

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  lucasgabellinifava · Member · Apr 30, 2013 at 4:26 pm

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  Hi Kathryn!

  So how could I transfer my blog domain name onto wordpress.org so i can use this feature?

  Thanks!

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  kathrynwp · Staff · Apr 30, 2013 at 4:33 pm

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  We have a full guide here on how to move your site to WordPress.org:

  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  If you’d like a refund for your Value Bundle if you’ll be switching over to a self-hosted site, just let me know within 30 days and I can put that through for you.

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  lucasgabellinifava · Member · Apr 30, 2013 at 10:05 pm

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  Hi Kathryn!

  Thanks for your help! Could I please take your offer up on that refund?

  Thanks!

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  lucasgabellinifava · Member · Apr 30, 2013 at 10:06 pm

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  Oh and also, theres nothing on that blog yet so I don’t know if it’s worth going through all that to move it.

  Would I be able to stop using my domain name with wordpress.co.uk and just start using it on a blog at wordpress.org?

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  kathrynwp · Staff · Apr 30, 2013 at 10:31 pm

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  I’ve issued a $99 refund and removed the bundle upgrade along with the mapped domain that was included in the bundle. It can take 1-2 weeks for a refund to be reflected on your account.

  You can definitely just log into your domain registration control panel for and point the name servers to your new host, whenever you’re ready.

  Just let me know if you need further help.