I can't upload images or use the custimizer at wordpress.com

  • Unknown's avatar
    dqsn · Member ·

    I am facing a lot of errors using the worpress.com I can not upload images. Very small images, problem not related with size. I have the space at 0% of usage and the site is new with just one test post. Also, the customizer give me errors like this ‘We’re sorry, but the customization tools didn’t load properly’ and when I am able to enter the things I modify are not saved (and I get another error message). Looks like some part of the service is facing performance issues, but I didn’t find nothing about it.

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

  • Unknown's avatar
    dqsn · Member ·

    I tried with firefox and chrome, both up to date, also cleanning cache and cookies several times and the problem still there. I tried with my other computer and is working. I have cloud syncro, so all the extensions remaing the same.

    The first computer has Ubuntu, the second one Windows. I dont know if can be related to that but I will use windows for WordPress.
    Thanks.

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