I can't upload photos to my wp

  • Unknown's avatar
    diditvai · Member ·

    Hi, i’m having issues when trying to upload some photos to my wp. It always ended up ‘1 file could not be uploaded because an error occurred while uploading.’

    I’ve tried to reupload them from another browser and nothing happens.

    Please help me fix this problem as this is the first time since using wp years ago.

    Ps: the image size are about 5-6 MB or 1-2 MB (compressed). Nothing happen.

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • rossviviano · Staff ·

    Hi,
    Here’s what the support doc says about troubleshooting images:

    The file size of the image is too large.
    Your connection is slow.
    There is a problem between your computer and the WordPress.com server. (You do not have a direct line here. Your connection will go through any number of hubs before it gets here and one problem along that line could cause a problem.)
    Your storage space is full. You are provided 3GB of free space with your free WordPress.com account, but once full, additional media cannot be added. You can purchase the Space Upgrade in order to gain more space for your site.

    Here’s a link to that support document.
    https://en.support.wordpress.com/images/troubleshooting-images/

    Good luck!

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