I can`t upload the theme I bought

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  mayabothe · Member · Jan 23, 2015 at 1:16 pm

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  I cant upload the Theme I bought ("Bridge"). I have "one click to WordPress" and made the following steps at my dashboard: design - theme - upload new theme - I took Bridge.zip, but it doest work. Do I need an FTP-Server although I have “one click to wordpress”?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 25, 2015 at 12:44 am

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  That site is not hosted by WordPress.COM. Our support docs do not apply to it and we do not provide support for it. You are posting to the wrong support forum. We cannot help you here.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page