I can't use my Domain name that I already own

  • Unknown's avatar

    My domain expires on the 2nd July and I wanted to move it to another site (I didn’t know about domain transfers) so I deleted it a few weeks ago to try and move it. But now it says that the domain is still registered and doesn’t expire until 2nd July but I can’t use it for either of my sites. Please can you help me?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello @jennawimshurst
    Please post the domain name in question.

  • Unknown's avatar

    Hi there,
    Here are the important links which might help you
    Domains »Domain Expiration

    Transfer a Domain to Another Registrar

    All About Domains

    I am tagging modlook to this thread so one of the Happiness Engineer or staff can fix your issue.

  • Unknown's avatar

    Hi folks, just a kind reminder to check for duplicate threads from the same user before answering. I’ve closed the other thread as this one has been tagged for Staff assistance.

  • Hi there,

    Expired domains are not released immediately, and there’s no guarantee you’ll be able to register it again once it is released – if someone has the domain on back order they’ll get it the moment it becomes available and you will lose it completely. You should only ever cancel a domain if you don’t want to use it at all any more.

    It doesn’t look like your domain is in redemption yet, so I should still be able to recover it from our registrar without you needing to pay any additional fees, but I need you to please confirm if I should attempt to un-cancel the domain.

    Once it’s restored I can help you map or transfer it to another provider.

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