I can't use plugins.

  • Unknown's avatar
    lorcangaughan1 · Member ·

    I set up a wordpress.org blog but can’t use plugins. Did I set it up wrong and how can I get a blog with plugins.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hi there!

    Third party plugins cannot be installed on WordPress.com sites. This is a security risk as we cannot vet all outside code and it puts our users, their sites, and our servers at risk.

    Plugins are only usable on self-hosted WordPress.org sites.

    I know the difference between .com and .org can get confusing, so here’s a breakdown of the benefits of each:
    http://en.support.wordpress.com/com-vs-org/

    Sometimes, even without the installation of a plugin, we can help you gain the function you’d like here at WordPress.com. If you let me know your goals, perhaps I can help further.

    Please let me know! Cheers.

  • Unknown's avatar
    lorcangaughan1 · Member ·

    I have a couple more questions.
    1) Is it possible to get a refund on the expshared.org as I had set it up with misunderstanding that it would be able to use plugins and free up the domain name so I can set up a proper .org site?

    2) What else is involved with setting up a .org site?
    Thank you for your help.

  • Unknown's avatar
    thatrobyn · Member ·

    Hi again!

    1) Is it possible to get a refund on the expshared.org as I had set it up with misunderstanding that it would be able to use plugins and free up the domain name so I can set up a proper .org site?

    My suggestion is to actually keep the domain name if you plan to use it on a self-hosted site. We can simply “point” the domain to your new website host. If you cancel a domain name, it can take weeks for the registrar to release it, and there is no guarantee that you will be able to purchase it, if another buyer gets to it first.

    Just because you bought the domain here, doesn’t mean you need to use it for a WordPress.com site. You can also transfer your domain to a new host, if you’d like, but according to ICANN internet regulations, you cannot do that for 60-days after the inital registration/purchase.

    Once you set yourself up with a new host, you can use the directions below to map your domain to that site:
    http://en.support.wordpress.com/domains/change-name-servers/

    2) What else is involved with setting up a .org site?

    This guide will step you through the process of moving your site to a WordPress.org instance:

    http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

    As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

    http://wordpress.org/support/

    If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’s right for you:

    http://en.support.wordpress.com/guided-transfer/

    Please let us know if you have any other questions. Thanks much!

  • Unknown's avatar
    lorcangaughan1 · Member ·

    That should be it. Thank you for your help.

  • Unknown's avatar
    thatrobyn · Member ·

    My pleasure! Best of luck, and don’t hesitate to drop me a line if any other questions arise.

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