I CANT VERIFY MY EMAIL WHEN I WANT TO MANAGE MY SUBSCRIPTIONS BUT IT KEEPS ASKING ME TO

  • Unknown's avatar
    adminspaan · Member ·

    Good day sir or madam,

    For some silly reason it appears I am not able to confirm my email address as the Woocommerce website requests of me. Now i am not able to manage my subscriptions and money has been deduced from my account. It was very hard to find a support page, since you can’t really access a support page if your account is not verified…

    Anywho, i hope you guys are able to help!

    Kind regards,

    Indy Spaan

  • Unknown's avatar
    miirosunsetcorner · Member ·

    Hi.
    I think you have to start a Woocommerce account again with a different email address. If that doesn’t work, you can contact WordPress.
    Hope this helps.

  • supernovia · Staff ·

    Thanks for your help here, @uniquelysiteswelovestories. For what it’s worth, I really don’t recommend calling the number. It lets people leave a voice mail which is then sent to support. Here’s the best way to reach out:
    https://wordpress.com/support/help-support-options/

    Indy Spaan for your issue, could you reach out here?
    http://woocommerce.com/contact-us

    Use “I need Help with My Account” > “Need something else” to get help verifying the account. You can ask your question there too at the same time.

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