I can't view my website!!! Help!!!

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  queenbmomma · Member · Apr 21, 2017 at 1:18 pm

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  I can log in to my word press account and it brings up my profile, but when I try to view my site, through word press or through internet search, it says HTTP 500 error. I was sick for a long time, so I haven’t tried logging in for over a month and I’m not quite sure how long it’s been this way! Please help!

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 22, 2017 at 11:13 am

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  Hello @queenbmomma,
  You domain http://mommaaintplayin.com/, is not connected to your WordPress.COM site, because it is currently using the following name server values:

  ns1.bluehost.com
  ns2.bluehost.com

  which means you domain if pointing to a bluehost server, not WordPress.COM.

  To connect your domain to wordpress site, follow this support guide:
  https://en.support.wordpress.com/map-existing-domain/, and update the nameserver of your domain with the following values:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  NOTE: You will need a paid WordPress.COM plan to be able to connect your externally registered domain to your WordPress.COM site.

  Thanks! 🙂

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  otpidusprime · Member · Apr 22, 2017 at 11:14 am

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  CORRECTION:
  Your* domain http://mommaaintplayin.com/,

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  otpidusprime · Member · Apr 22, 2017 at 11:15 am

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  CORRECTION:
  which means your* domain is* pointing to a bluehost server

  To connect your domain to your* wordpress site, follow this support guide:

  Sorry for so many typos.