I can´t renew my domain
-
I need to renew my domain ‘artesytradicionesdemexico.com’. The problem is: I have many wordpress accounts with different Email adresses. I have tried to sign in with each account i know, but i can´t find in ‘purchases’ the option to renew this domain. Probably I have forgotten which account I used to buy the domain. I think I have to contact directly with the worpress support but I don´t know how!. Thank yo for your help
-
Hi –
You are correct, you will only be able to renew the domain from the account that registered the domain originally.
Staff is unable to give out private information regarding user accounts.
You can contact staff via http://wordpress.com/help/contact/ or by tagging this thread ‘modlook’. That will notify staff that you are in need of their help, they will contact you here. Please subscribe to the thread to receive notifications.
-
Thank you lizkarkoski.
This link you suggest “http://wordpress.com/help/contact/ ” leads to this Forums support site. I hope I can get support by tagging. -
Hey there,
I see that you were able to renew your subscriptions. Glad to see it! Do you have any other questions or issues? Feel free to let us know and we’d be happy to help!
Cheers,
-
-
- The topic ‘I can´t renew my domain’ is closed to new replies.
WordPress.com Forums 