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Forums / i changed the url of the website, i cant fix it

i changed the url of the website, i cant fix it

  • Unknown's avatar
    bgmalexk · Member · Feb 22, 2024 at 2:18 pm
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    i tried to transfer the domain from wordpress to another platform and made a terrible mistake. i changed the url of the website and it just threw me out of console and i cant log in to fix it. help me please!

    Self-declared URL: hrr.kz or hrr1.kz
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fstat · Staff · Feb 22, 2024 at 2:43 pm
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    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

  • Unknown's avatar
    bgmalexk · Member · Feb 22, 2024 at 5:33 pm
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    oh, wow.. i didnt know that.. but i cant even login to console to make any changes or transfer from org to com or just even open the website..

  • Unknown's avatar
    helper-heroponriki · Member · Feb 23, 2024 at 4:04 pm
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    To clarify, if you change your site URL name in your WordPress settings before purchasing the new domain and configuring the domain to point to your WordPress install at your hosting provider, it can lead to the error you’re currently encountering. I suggest contacting your host for assistance with resolving this issue. Since they host your site’s files and have access to them, they are best equipped to help you undo this problem. Additionally, they can assist you in updating your domain if you still wish to make that change.

    I hope this explanation helps clear things up! If you have any further questions, feel free to ask.

  • The topic ‘i changed the url of the website, i cant fix it’ is closed to new replies.

Tags

  • .org
  • account
  • Domain
  • he-boost
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 2 years
  • Latest reply from bgmalexk

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