I cleared my account settings and it won’t let me do a new import!

  • Unknown's avatar
    anastadubu · Member ·

    I cleared my account settings because my first import was getting nowhere, but now it says I cannot ‘import more than one at the same time’. But I cleared my account settings already? Please help.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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