I click like on a blog and nothing happen?

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  triphelpmate · Member · Jun 9, 2013 at 4:00 am

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  LIKES – WHEN I CLICK ON A POST I LIKE, NOTHING HAPPENS

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  kathrynwp · Staff · Jun 10, 2013 at 5:58 pm

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  Hi there, could you please provide a link to a post that you’ve tried to “like”?

  Could you please double-check whether you’re logged in at the time?

  Could you please try logging in on a different browser and let me know if it works?

  Thanks.

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  triphelpmate · Member · Jun 12, 2013 at 10:45 pm

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  1. I tried it both –
  a. I f I am not logged in the it ask me for my username and password which log me into my page. But still nothing happens to the blog that I liked.
  b. If I am logged in – I just see a blank pop-up window after I click the like button

  2. Yes I logged just now in IE because I am using Firefox regularly and,
  it worked.

  Is there a setting that I should change in my Firefox browser to make it work?

  Thank you very much.

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  kathrynwp · Staff · Jun 13, 2013 at 1:56 pm

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  Hi there, thanks for the information.

  It’s normal that you’re prompted to log in when you like a post, because only logged-in users can use the “like” feature.

  You shouldn’t be seeing a blank pop-up window after logging in, though.

  Could you please:

  – provide a link to a post that you’ve tried to “like” that didn’t work?
  – clear the cache in Firefox?
  http://support.mozilla.org/en-US/kb/how-clear-firefox-cache

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  triphelpmate · Member · Jun 13, 2013 at 4:17 pm

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  Bingo! I simply followed your instructions regarding Firefox, and it is now working. You are a great help, thank you very much.

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  kathrynwp · Staff · Jun 13, 2013 at 4:18 pm

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  Glad that worked! Happy blogging.