I deleted a custom domain

  • Unknown's avatar
    gonzalezemilyr · Member ·

    Hello, I accidentally deleted my custom domain emiliagonzalez.com. I thought I was deleting an old domain I don’t wish to use but deleted that one instead. Is it possible to retrieve that domain? I got a refund already and am willing to buy it back.

    Thank you,
    Emilia

    Site: emiliagonzalez.com.
    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

  • Unknown's avatar
    gonzalezemilyr · Member ·

    I’d like the invoice please! Thank you

  • staff-blorbo · Staff ·

    I have sent a payment request for the total of $18 to the email address on your account.

    Once the payment is sent, please reply here to let us know, and we will recover emiliagonzalez.com.

  • kathrynwp · Staff ·

    Hi there, it looks like your payment was made back on August 5. I’ve gone ahead and restored the domain emiliagonzalez.com and it’s back on your account.

    If you’d like to set emiliagonzalez.com as the primary domain, so it’s the one visitors will see in the address bar, you’ll need to purchase any paid plan and then set the domain as primary following these steps:

    https://wordpress.com/support/domains/#set-a-primary-address

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