I deleted my Business sub; i should be PREMIUM but i'm not!
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Hi
I just asked the refund of my business subscription, the refund has gone well but i’m no more a Premium member! It’s impossible!
I bought the Premium on December 2016 and it will expire on January 2018!
I Bought the Business on August 9 and now i did the refund, so i should still be a premium member!
As of now i should be Premium as before, but i’m not!
I still have a lot of months to go before my Premium expire! I just had the 199 euro back, so the remained 99 are still there on my Premium subscription.
Please fix this bug!The blog I need help with is: (visible only to logged in users)
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I bought it on January, not December. Still a Premium member, but in my profile it does say “free” and i have no access to the premium feature!
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Please can an engineer answer me? The problem is really serious, i should be premium but i’m free, that’s impossible, i still have 5 month of subscription before the last day! It must be a bug or something!
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Hi theorangeblogger,
I still have a lot of months to go before my Premium expire!
The Premium plan was replaced with the Business plan when you upgraded. Now the Business plan has been cancelled, I’ve added the Premium plan back to your site for you:
https://wordpress.com/me/purchases
You should now be able to access email and Live Chat support from this page in your account:
https://wordpress.com/help/contact/
I hope this helps!
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THANKS GEMMA! I was really worried!
Thank you again!
Now i’m Premium again. The topic can be considered closed.
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- The topic ‘I deleted my Business sub; i should be PREMIUM but i'm not!’ is closed to new replies.
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