I deleted my domain – can I transfer it back?
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I cancelled my domain because I wanted to transfer it back to my previous host site. Now I can’t get it back, and it is ‘parked.’ How can I get it back?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Correction, I am trying to get back popetropes.com. Ignoring the consequence, I canceled my domain name. Now I have the message “This domain is parked.”. What should I do to recover my domain name and transfer it?
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If a staff member can transfer it back to me, I can repurchase it and then transfer it out. Let me know, thanks!
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Howdy,
We can help you get this sorted out. However, there are a couple things to know…
- Because you canceled and received a refund, you will need to repurchase the domain. However, since it has been canceled, the only way we can do this is for staff to send you a manual payment request to your email address.
- It is likely you will need to wait 60 days before you can transfer the domain to your new registrar. This is an ICANN rule designed to combat fraud and not something we are allowed to change or waive. That said, in the meantime, you can point the domain to your new host using these instructions: https://wordpress.com/support/move-domain/change-name-servers/
Will that all work for you? If so, we can send the manual payment request and work on getting this fixed.
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Hey there,
Many thanks for reaching out.
I’ve just sent that payment request to you in a separate email – once settled, we can restore the domain.
Many thanks.
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Hi there!
Thank you for your quick response and for paying the manual payment. We received the amount and restored the domain to your account. You can find it at Upgrades > Domains.
Thanks for reaching out.
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