I deleted the domain i had, but it says it will be open for a year

  • Unknown's avatar
    lady0905 · Member ·

    delete a domain so it would be available on the market again

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We need details please.
    1. What is the domain URL? Do you want to use the domain URL on another site?
    2. What is the underlying .wordpress.com URL?
    3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
    4. When was the upgrade purchased?
    5. When did the refund request and upgrade cancellation take place?

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • kokkieh · Staff ·

    Hi there,

    Is this for the domain, annaedvardsen.com? Cancelled domains do not become available again immediately. In this case, as you cancelled only a day after you bought it, it should be available again by next week, but I cannot guarantee it.

    If you still want to use that domain it will be safer for me to try and restore it to your account again, and then you can use it with any service provider you choose.

  • Unknown's avatar
    lady0905 · Member ·

    @kokkieh Im so sorry for the late reply! Thats right, thats the one. It said its “parked” for an entire year! Is that possible? I needed a new one immediately so i had to change the name on it and buy a new domain from PROISP. I guess its now not possible to change the name of the domain. PROISP said it would be like getting a completely new domain…

  • kokkieh · Staff ·

    Where do you see that it’s parked? We released that domain on 7 January, and if I search for it at My Site ->Domains ->Add it shows as available to register, so you should be able to register that domain at any domain provider.

    When I replied to you a month ago the domain was parked – that is what we do with cancelled domains – but depending on when you cancelled it it’s parked either until it expires, or for just a few days. In your case you’d cancelled the domain within the first 5 days, so it was only parked for a few days.

    I guess its now not possible to change the name of the domain. PROISP said it would be like getting a completely new domain…

    Correct. Custom domains cannot be edited. If you buy a custom domain you buy that specific name for a year, and if you want to change it you need to buy a different name for a year. Most domain providers have a window of a few days where you can cancel the domain for a refund and register another instead, but if you’re past that window at your current provider you’ll need to purchase the new domain instead.

    As you had cancelled your domain with us inside our refund period, I’ve refunded you the payment you made to us. You should receive that in about 10 business days.

  • The topic ‘I deleted the domain i had, but it says it will be open for a year’ is closed to new replies.