i did cancel my page and request for refund

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  syedbilalshahjack · Member · May 23, 2018 at 5:23 am

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  but i has not rescive my money yet why?????

  The blog I need help with is: (visible only to logged in users)

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  joshron · Member · May 23, 2018 at 6:01 am

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  Hi syedbilalshahjack,

  Refunds usually takes 10 days before it appears on your statement. For more information you may refer to : https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment

  I’ve tagged “modlook” as well to get a staff’s attention. Please be patient as they will get back to you as soon as they can.

  You may check out your billing history at : https://wordpress.com/me/purchases/billing

  I noticed that you have created similar threads so I’ve tagged them as duplicate. Please refrain from creating multiple threads of the same issue so that we can put them in order and track issues easier.

  Hope this helps. Thank you!

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  fstat · Staff · May 23, 2018 at 6:20 am

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  Hi there,

  I can see we issued all refund on April 2, 2018. You can see a receipt for the refunds here:

  https://wordpress.com/me/purchases/billing/

  Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.