I did not receive my refund.

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  raccooncentury · Member · Jun 13, 2018 at 5:41 am

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  I want my refund as soon as possible because I want to upgrade my plan.

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · Jun 13, 2018 at 5:59 am

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  Hi there,

  When did you request a refund ? It can sometimes take 1-2 weeks for refunds to appear in your bank account and is raccooncentury.wordpress.com the site refund applies to?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  

  Thank you.

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  mommyhive · Member · Jun 13, 2018 at 6:00 am

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  I am tagging this question with the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thank you.

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  kokkieh · Staff · Jun 13, 2018 at 6:14 am

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  Hi there,

  We issued a refund to you on 6 June.

  However, we have no control over how long your bank takes to process it and show it on your account. If you still haven’t received it by next week, please follow up directly with your bank.