I did not want to renew my account but was charged

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  skyehalliday · Member · Jan 29, 2019 at 12:34 pm

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  Hi! I did not want to renew my domain and was auto charged. Can I please undo this? I’m okay with losing the domain. I didn’t realize this was on auto renewal when I set it up, I’m paying for my wedding right now and I have no extra funds. The $114 I was charged is an extra expense and I really am not using the site. Who can I talk to to undo this? Thank you in advance for any help

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jan 29, 2019 at 1:54 pm

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  Hi there, is this for skyehalliday.wordpress.com or a different website?

  (and congrats!)

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  skyehallidayfit · Member · Jan 29, 2019 at 2:36 pm

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  It’s for my skyehallidayfit site!

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  staff-doublebassd · Staff · Jan 29, 2019 at 9:02 pm

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  Hey there,

  Not a problem! I have canceled your subscription for skyehallidayfit.com and refunded the charges back to you. It can take between 5-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,