I didn’t authorise this payment as I don’t use your service!

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  ameruk · Member · Dec 8, 2018 at 11:15 am

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  I didn’t authorised the payment it has been taken from PayPal without my knowledge!

  The blog I need help with is: (visible only to logged in users)

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  charleybea · Member · Dec 8, 2018 at 6:26 pm

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  Hello @ameruk,

  Is it possible the charge is related to a different account than the one you’ve logged in and posted with? I’ve tagged your post with ‘modlook’ and a member of staff will respond soon.

  In the meantime, you can try searching your transaction here:

  Why was I charged?

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  supernovia · Staff · Dec 8, 2018 at 8:51 pm

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  @ameruk, I was able to find a recent charge on your account, where we had autorenewed your plan. I can see you’ve cancelled it now, so I’ve refunded it for you. Cheers!