I didn't get my full refund, why?

  • Unknown's avatar
    gnatrae · Member ·

    Hello,
    Hope you are having a good day. So here is my question. I made two separate purchases, one for the domain – $26 and one for a bundle – $79 for domain (which I already purchased), 10 GB of space, No Ads, Custom Design, VideoPress. I clicked to get the refund and I only got back $53. It seems as though I got double charged for the domain. Could someone check into this and let me know what happened?

    Sincerely,

    Natalie

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amightywp · Member ·

    Hi Natalie,

    I agree! You definitely should have been given the full $79 back. I have issued you a refund for the other $26, and I really appreciate you giving us a heads up on this!

    Thanks so much, and I hope you have a great week!

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